What should the customer know about your pricing (e.g., discounts, fees)?
Prices will vary on alterations, repairs and custom orders depending on the complexity and time required to do the work. If the request appears to be not as simple as you think and you are not able to come in the store, its better that you consult with us over the phone or email so we can give you a proper assessment and price.
What education and/or training do you have that relates to your work?
We explore through our customers that bring new requests to our table and we evolve and self educate ourselves so that those requests turn into new services and merchandise for future customers.
How did you get started doing this type of work?
This is a Family owned business so it started with Family.
What types of customers have you worked with?
In the store its mostly common alterations, such as shortening sleeves, hemming pants, slimming jackets or the most popular one for walk ins sew embroidered patches on vests or jackets.Over the mail re-dying jackets is the most popular request.
Describe a recent project you are fond of. How long did it take?
A company named Monsters and Makeup came to us with an unusual request for something we ended up calling Gorilla Leather Gloves and Gorilla Leather Vests. These items were costume props that were used in the different TV and big screen movie series of the Planet of the Apes continuing sequels that came out on the 80s and up to the newest installments, for which we just made the most recent batch of props a couple of months ago for the most recent movie installment for which we are currently making props.
What advice would you give a customer looking to hire a provider in your area of work?
If you are not coming to shop in the showroom in person, only online or over the phone, please make sure you always consult with us or any leather apparel retailer over the phone.
What questions should customers think through before talking to professionals about their project?
That their is still some of us still doing this type of business in the USA.