Defined A/V
$300/service call
Estimated price
Equipment needing repair or service
Repair or service needs
It’s free, with no obligation to book
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Defined AV, we believe every home and every client is unique. We design and install custom home technology solutions tailored to your lifestyle, whether it's a dedicated home theater, whole-home audio, outdoor entertainment, networking, or smart home automation.
Our experienced team takes pride in clean installations, attention to detail, and providing exceptional customer service from consultation through completion. We don't believe in one-size-fits-all packages—instead, we create solutions that fit your home, your needs, and your budget.
Our goal is simple: deliver technology that's reliable, easy to use, and built to enhance the way you live.
Services offered
Equipment needing repair or service
Receivers
Speakers
TVs
Projectors or screens
Repair or service needs
Audio problems
Video problems
System won't power on
Remote control not working
Reviews
Exceptional 5.0
39 reviews
5
100%
4
0%
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0%
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0%
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Read reviews that mention:
Felicia C.
Apr 20, 2026
From Google
We couldn't be happier with the service that we received from Defined A/V. Our company was preparing for an on-site meeting in a short time-frame, and they were able to come in, assess our needs, and get our large (and HEAVY) multi-media screen and soundbar mounted to a cart so we could have our online meetings without a hitch!Not only were they quick to respond, they provided the missing documentation we needed to our hardware, they were also professional AND they got the job done fast. We will definitely be using them in the future when we have other A/V projects!
Defined A/V's reply
Thank you so much for the kind words, Felicia! we really appreciate you taking the time to share your experience. It was a pleasure working with you and your team at General Labs, especially on such a tight timeline.
We are glad everything came together smoothly and that your meetings are up and running without any issues. If anything comes up down the road or you have any new A/V projects, our team is always here to support you.
- The Defined AV Team
Kerry W.
Mar 11, 2026
From Google
I liked the option selection for our entertainment needs, which made it easy to decide which way for Us to go forward. Defined Entertainment Design was a godsend in explaining The Good, The Bad, and The Ugly. All of their Team works in harmony to deliver top notch results. This is the Company that you recommend to your Family and Friends. Thank You Defined Entertainment Design, You Rock!
Defined A/V's reply
Thank you so much for the kind words, Kerry! We’re really glad our team could help walk you through the options and make the decision process easier. Our goal is always to be transparent about the good, the bad, and everything in between so you can feel confident in the direction you choose.
It means a lot to hear that our team’s collaboration and effort made a difference in your experience. Being a company you’d recommend to family and friends is the highest compliment we could receive.
Thank you again for trusting Defined Entertainment Design, we really appreciate your satisfaction and support!
Matthew B.
Feb 20, 2026
From Google
The Defined Entertainment team (Mark, Jeremy, Jon, Bradley, Matt, Xander) are simply the very best in the business. Their design and installation of my family room, loft, patio, garage, and listening room systems have completely transformed my daily audio/visual experience. My sincere gratitude and appreciation for your expertise, thoroughness, and dedication to your craft. Matthew B.
Defined A/V's reply
Hi Matthew,
Thank you so much for the incredibly kind words. That means a lot to all of our team! It was a pleasure designing and installing the systems throughout your family room, loft, patio, garage, and listening room. Knowing it has transformed your daily audio and visual experience is exactly why we do what we do.
We’re grateful for your trust in our team and your appreciation for the work. If you ever need anything at all, we’re always here for you!
Sincerely,
Claira & The Defined Entertainment Team
Linda W.
Nov 12, 2025
From Google
I had a problem with a piece of equipment that was installed 11 years ago by Defined Entertainment. When I called to explain this problem, both people I talked to couldnt have been nicer. We set up a time for someone to come replace what was needed, and Mark, one of the owners, showed up to fix the problem. It was good to meet him and he couldnt have been nicer. I remember when I had the original work done, everyone was very efficient and knowledgeable. I will continue to recommend Defined Entertainment to my friends.
Defined A/V's reply
Hello Linda,
Thank you so much for your kind words! We’re really glad Mark was able to stop by and get everything taken care of for you. It truly means a lot that you’ve trusted Defined AV over the years and continue to recommend us to your friends. We really appreciate your continued support and are always happy to help in any way we can.
- The Defined AV Team
Gerry B.
Oct 31, 2025
From Google
Defined A/V made the process of upgrading my televisions and sound system and the addition of security cameras completely effortless. Their technicians were skilled, polite and adept at finding the best solutions for my home. Our house has many limitations for wiring -- no crawlspace, no attic -- and we are very particular about aesthetics on top of that --- and they handled everything in the most efficient and unobtrusive way possible. I could not recommend them more highly.
Defined A/V's reply
Thank you so much, Jerry! We appreciate you taking the time sharing your experience. Our team works hard to make our installations smooth, seamless and stress free, especially in homes with unique wiring challenges, so it’s wonderful to hear that you’re happy with the results.
We’ll be sure to share your kind words with our technicians. Enjoy your upgraded system and new cameras, and don’t hesitate to reach out to us if you ever need anything in the future!
— The Defined AV Team
Credentials
Background Check
Claira Kraft