FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair, honest, and upfront pricing with no hidden fees. Every job is different, so pricing is based on the size of the space, type of service needed, and time required. We do our best to work within our clients’ budgets while still providing high quality service. Discounts may be available for recurring services, larger bookings, or multiple day events.
- What is your typical process for working with a new customer?
We start by speaking with the customer to understand exactly what they’re looking for and what type of service they need. From there, we provide a quote, go over details, and schedule a date that works best for them. On the day of service, our team arrives on time, prepared, and ready to make the process smooth, professional, and stress free from start to finish.
- What education and/or training do you have that relates to your work?
We have over 15 years of hands-on experience in housekeeping, event support, and customer service. Over the years, we’ve learned the importance of professionalism, attention to detail, time management, and creating a positive experience for every client. Our experience has helped us build strong relationships and deliver dependable, quality service people can trust.