Defined Entertainment Design, Inc.

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About

We provide customer service at the highest level possible. Everyone at Defined Entertainment strives to provide the best picture and sound possible from your A/V system.

Overview

Hired 22 times

Serves Newbury Park, CA

Background checked

6 employees

23 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

20 reviews

5

80%

4

10%

3

5%

2

5%

1

0%

Read reviews that mention:

Nancy B.

Jul 6, 2015

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Hired on Thumbtack

I was very pleased with their service. Mark sent someone out the very same day and they installed our new TV and set it up. they also fixed an issue with our surround sound. Very nice and reasonable price. Thank you!

Home Theater Component Installation

Danny B.

Oct 2, 2013

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Hired on Thumbtack

I found Mark at Defined Entertainment through Thumbtack to do a clean no wire install on my living room TV. It was an absolute pleasure working with him as he and his team are very professional and courteous. They did an A+ job with the install and will definitely use them again. Mark is not the cheapest out there but I am a believer that you get what you pay for.

Defined Entertainment Design, Inc.'s reply

Thank you Danny! It was a pleasure working for you, and we look forward to helping you with any of your low voltage needs in the future. Check out our new web site when you get a minute. www.definedav.com. Sincerely, Mark D.

TV Mounting

Lee H.

Sep 1, 2016

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Hired on Thumbtack

Great job! They hung a very heavy 65" plasma high up a tall wall. When my existing mount wasn't going to cut it, they located and procured a suitable new one. Nice guys, too.

TV Mounting

Pete A.

Jan 29, 2014

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Hired on Thumbtack

DED, Inc. Installed a new 65" plasma and moved existing plasma display to a new location. Cabling was professionally hidden in wall. The job was done perfectly and efficiently. The site was cleaned and the installation thoroughly explained. These guys are pros. You may find cheaper, but it would be hard to find better.

Defined Entertainment Design, Inc.'s reply

Thank you Pete! I was sorry to hear that the company you bought the TV from forgot to deliver the wall mount when they delivered the TV, good thing we keep extra wall mounts and brackets on the truck! We look forward to working for you again sometime soon. Check out our new web site when you get a minute. www.definedav.com. Sincerely, Mark D.

TV Mounting

Manuel M.

May 6, 2014

•

Hired on Thumbtack

From the first phone call I made to Mark, I was treated respectfully and professionally. Peter made the site visit to assess the work request and made pertinent suggestions to our home video and future audio needs. He scored points by noting my vintage Tannoy speakers in the living room, the atmosphere of our home and garden, and a genuine personality. The third member of the team, John, who performed the installation, was a delight, accommodating my questions and ponderings. He was incredibly helpful and attentive. I just really like working with real people who care about their customers, not just about getting a job. I have only the highest praise for these guys. BTW, the bid was the highest of the three I received but the honesty the team displayed assured me that I would get quality for the dollar and not be taken for a ride.

TV Mounting

Credentials

Background Check

Mark Deciccio

FAQs

What types of customers have you worked with?
Flatscreen on-wall installation, remote control sales and programming, home automation, whole house audio system sales and installation, pre-wiring, security camera sales and installation, custom home theater design, sales, installation and service, telephone system sales, service and installation, Blu-Ray DVD player slaes and installation, 3D system conversions.
What advice would you give a customer looking to hire a provider in your area of work?
Confirm that contractor is fully licensed, bonded and insured, confirm that contractor uses CEDIA certified installers, ask for references and pictures of recent jobs completed.