FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is fair and straightforward. I offer affordable rates and discounts for seniors, veterans and young families or multiple appliances. Most importantly, I’m honest — if I can’t diagnose the problem, I won’t charge you. No surprises, no pressure.
- What is your typical process for working with a new customer?
I start by understanding the issue and setting up a convenient time to visit. With years of experience, I quickly diagnose the problem and explain the options clearly. I always aim to offer affordable solutions, and all my work comes with a warranty — so you can feel confident and protected.
- What types of customers have you worked with?
I’ve worked with all kinds of customers — homeowners, landlords, property managers, seniors, young families, and busy professionals. No matter who I’m helping, I always focus on clear communication, quality work, and fair pricing.