FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We Honor Those Who Serve! Exclusive Discounts for Veterans, First Responders, Seniors, and Educators As a thank you for your dedication and hard work, we’re proud to offer special discounts to the following groups: -Veterans – Thank you for your service! -First Responders – We appreciate your bravery and commitment to keeping us safe. -Seniors – Enjoy your golden years with our savings! - Educators – Your work shapes the future; we’re here to help! How It Works: Simply present your valid ID or proof of eligibility, and enjoy a 5% Discount off your purchase! Thank you for all you do – we’re here to give back in a small way.
- What is your typical process for working with a new customer?
My typical process for working with new customers begins with an initial meeting or discovery call, where I take the time to understand their specific needs, goals, and challenges. I ask key questions to evaluate their current situation, gather relevant background information, and identify any constraints or obstacles. From there, I assess the best possible solutions and provide tailored recommendations, clearly outlining timelines, deliverables, and expectations. This phase helps ensure we’re aligned on the scope and objectives, and sets a solid foundation for moving forward with the next steps in the partnership.
- What education and/or training do you have that relates to your work?
With a BA in Business from Columbia University and 44 years of experience, my approach to working with new customers is grounded in deep industry knowledge and a proven track record of success. In the initial "meet and evaluate" phase, I leverage my extensive background to thoroughly understand the customer’s needs, goals, and challenges. Through a thoughtful discovery process, I assess their current situation, identify opportunities for improvement, and offer tailored solutions that align with their objectives. My goal is to build trust, ensure clear expectations, and lay the groundwork for a successful long-term partnership.