FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies based on size, condition, and preparation needed. Proper prep and quality materials affect both cost and long-term durability. We provide transparent estimates with no surprises and focus on lasting results, not quick temporary fixes.
- What is your typical process for working with a new customer?
We discuss your needs, evaluate the surface, and provide a clear estimate with the recommended solution. Once approved, we schedule the work, complete proper preparation and installation, and keep you informed throughout the process.
- What education and/or training do you have that relates to your work?
Our training comes from hands-on experience, industry best practices, and manufacturer guidelines for the materials we use. We stay up to date on proper surface preparation, application techniques, and safety standards to ensure durable, professional results.