Pinnacle Pool Service

Given the character you have shown in the time of doing business with you, I am not surprised at all that you wrote a false slanderous review. Your pool was completely clean after I serviced it. Completely. You then suddenly canceled service afterwards. Then when I simply asked you why you canceled after a clean and healthy pool, you accused me of harassment. You have not paid for the service I provided you, then when I ask to be paid for my work, you accuse me of harassment. We do not tolerate that kind of defective behavior and we will be pursuing legal action if we are not paid for the provided service.

We normally do not respond to reviews, but since your husband Justin Fortune threatened to kill me on the phone at 7am on September 1st, I thought I would respond personally. It is a lie that we never added chemicals. If you have cameras in your backyard, you will see that I personally added chemicals literally every single week. Your algae was stronger than normal, so we after we determined that once-a-week service was untenable, I asked your husband Justin last week if he would give us 7 days to fix his pool before canceling, and that we would be there 3 times in those 7 days--and he agreed. Then on the morning of September 1 he called me and said that he changed his mind. When I told him that he is not keeping his word, he said to me, "if you come back to my house again, I will put a bullet in your head." Those were his exact words. It is unfortunate that we did not fix your pool faster, but we do not tolerate death threats. That is very serious and unacceptable. If we do not receive payment for August services, we will be taking legal action to the fullest extent of the law.