GMS Lazerworks

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About

For over 35 years, GMS Lazerworks has specialized in servicing and repairing laser printers, inkjets, copiers, and scanners, as well as providing a full line of quality toners. As a small, dedicated team, we take the time to understand your needs so we can diagnose and fix issues quickly and correctly the first time. Whether you’re dealing with a single malfunctioning printer or keeping an office full of devices running smoothly, we’re here to help keep your equipment reliable and your business moving. Contact us today to schedule service or request a toner quote.

Overview

Hired 3 times

Serves Novato, CA

Background checked

4 employees

37 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Venmo.

Social media

Facebook

Services offered

Product type

Desktop printer

Commercial copier

Plotter

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

11 reviews

5

91%

4

9%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Rebekah W.

Oct 21, 2025

•

Hired on Thumbtack

George was great! He is very responsive and helpful. He is one of the few technicians that know how to fix Canon Laser printers in the Bay Area. I’m so happy to have found him!

Details: Desktop printer • Canon

Printer and Copier Repair

Julie C.

Nov 6, 2025

•

Hired on Thumbtack

He was helpful, responsive and helped us decide how to move forward.

Details: Commercial copier • Xerox

Printer and Copier Repair

Sid C.

Jun 22, 2018

•

From Google

I have an HP Photosmart 5510 Inkjet printer that was not printing magenta color. Then I got an error message in printer display the printhead was damaged and it would no longer print. I called GMS Lazer Works and reached George right away. I asked him if he serviced my type of printer. He said yes, but reminded me that the cost may be more than a new replacement printer. He patiently explained what the display message actually meant and the process of cleaning the printhead. George explained everything very clearly and detailed the service charges involved. Because of his kind and patient telephone manner and expertise, I decided to have him fix it rather than recycle it and purchase a new printer. I dropped it off at his office and was met by his gracious assistant Julie, who expecting me, wrote up the service order. George called me the next morning as promised and indicated that upon inspection the printer head was clearly too worn and not a candidate to be cleaned. To my surprise and delight, he waved the service charge and even offered to recycle it for me saving me a trip back to pick it up. What more can one ask for!!!? I feel very grateful to have picked GMS Lazerworks and George to service my printer! You will be too.Sid C.Ross, Ca

Charles E.

Nov 22, 2022

•

From Google

George is super well informed, helpful, friendly, and responsive. I brought him a Canon printer that was smudging the Monday before Thanksgiving. He cleaned the printer, diagnosed a larger problem, and installed a replacement part, turning around the whole job overnight. Five stars.

GMS Lazerworks's reply

Thanks for the nice review Charles. Happy Holidays..

Elvia V.

Feb 11, 2021

•

From Google

I recently had a printer seize up and called GMS. George spent a lot of time on the phone with me, trying to solve the issue, but eventually it needed to go in to be reset. Not long after it happened again, and George took it back and fixed it, sending me off with clear instructions on how to avoid the problem recurring. He was helpful, accommodating, and courteous,

GMS Lazerworks's reply

Thank You very much Denise.

Credentials

Background Check

George Simmons

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge be the job, not the hour, so you know what the cost will be before any work is done.
What is your typical process for working with a new customer?
Call or email us with the make, model and issue and we should have you up and running the next day.
What education and/or training do you have that relates to your work?
Mostly on the job training that covers most printers and devices.