Westlake Residential Services

Hi Fabiola, Thank you for your review. For context, I provided an initial estimate through Thumbtack based on the information submitted. According to Thumbtack, I was the only professional who responded to your request within one hour, while the other professionals either declined or did not respond. Your only response to me was to let me know that my estimate was the highest of the estimates you had received. Because Thumbtack charges professionals whenever a customer responds, I explained that I felt your response was unnecessary because it did not further the conversation, ask any questions, or seek additional information. Instead, it simply expressed your opinion of my estimate. My response was not intended to be rude or disrespectful. I believe it is important for future customers to know that this review is based entirely on a brief messaging exchange and not on any service experience. I remain committed to providing prompt, honest, professional, and respectful communication to every client.