FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the type of service, size of the job, location, and any special requests. We provide clear estimates before starting and make sure customers understand what is included. For moving jobs, pricing may vary based on distance, number of movers, packing needs, stairs, and the amount of furniture or belongings.
- What is your typical process for working with a new customer?
We start by learning exactly what the customer needs and gathering the details of the job. From there, we provide an estimate and confirm the date and scope of work. On the day of service, our team arrives prepared, communicates throughout the job, and makes sure everything is completed carefully and professionally.
- What education and/or training do you have that relates to your work?
Our team has over 15 years of combined hands-on experience in moving, packing, cleaning, junk removal, and property services. We have experience handling furniture, fragile items, residential moves, property cleanouts, and preparing homes for move-ins, move-outs, and real estate transactions.