FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the scope of work, materials selected, and project complexity. We provide detailed estimates upfront so there are no surprises. We work with customers to offer options that fit their budget while maintaining high-quality workmanship. Any additional costs are discussed and approved before moving forward.
- What is your typical process for working with a new customer?
We start with an initial consultation to understand the customer’s needs, design preferences, and budget. From there, we take measurements, help with material selection, and provide a clear estimate. Once approved, we schedule fabrication and installation, keeping the customer informed throughout the process until the project is completed to satisfaction.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and years of experience in granite fabrication, stone installation, and tile work. We stay up to date with industry standards, tools, and installation techniques to ensure precision, durability, and professional results.