That Call Center Guy
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Industry
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About
I'm Leo Lopez, That Call Center Guy. I help fast-growing brands build support systems that scale, without locking you into full-time overhead. Strategy, execution, and results. Minus the fluff.
I'm an LA native with 25+ years in CX and contact center operations. I've built teams for eComm brands, SaaS companies, subscription services, and everything in between.
I founded RISE Global Solutions and Calltastic, ran CX for fast-growing startups, and now I help founders and operators build support systems that actually scale.
I don't do fluff. I don't do "strategic decks" that never get implemented. I do real work—strategy, execution, and everything in between.
Overview
Hired 1 time
Background checked
120 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Credit card, Stripe, Venmo, and Zelle.
Services offered
Industry
Sales & marketing
Healthcare
Technology / IT
Manufacturing
Business size
Small (fewer than 10 employees)
Medium (10-50 employees)
Large (more than 50 employees)
Business stage
Startup (less than 2 years)
Mid-stage (2-5 years)
Established (5 years and more)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, value, and work quality.
5.0
2 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Trevor H.
1 month ago
I’ve worked with Leo Lopez for over five years, and he’s been an essential advisor for my business. He’s a true expert in BPO consulting and consistently brings the kind of insight, experience, and perspective that actually moves things forward. Leo has a rare combination of professionalism and real-world understanding, and I’ve come to rely on his guidance more than I probably should admit. If you need someone who knows what they’re doing and can help you make smart decisions, he’s the guy.
That Call Center Guy's reply
Thank you for your kind words and continued support!
Joyce N.
3 weeks ago
Hired on Thumbtack
Leo was extremely helpful and professional, highly recommend his services.
Details: Other industry • Sales • Remotely (phone or internet)
Telemarketing and Telesales Services
Credentials
Background Check
Leonardo Lopez