That Call Center Guy
$125/hour
Estimated price
Industry
It’s free, with no obligation to book
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I'm Leo Lopez, That Call Center Guy. I help fast-growing brands build support systems that scale, without locking you into full-time overhead. Strategy, execution, and results. Minus the fluff.
I'm an LA native with 25+ years in CX and contact center operations. I've built teams for eComm brands, SaaS companies, subscription services, and everything in between.
I founded RISE Global Solutions and Calltastic, ran CX for fast-growing startups, and now I help founders and operators build support systems that actually scale.
I don't do fluff. I don't do "strategic decks" that never get implemented. I do real work—strategy, execution, and everything in between.
Overview
Serves Pasadena, CA
Background checked
120 employees
6 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Credit card, Stripe, Venmo, and Zelle.
Services offered
Industry
Business size
Small (fewer than 10 employees)
Medium (10-50 employees)
Large (more than 50 employees)
Business stage
Startup (less than 2 years)
Mid-stage (2-5 years)
Established (5 years and more)
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
5.0
1 review
5
100%
4
0%
3
0%
2
0%
1
0%
Trevor H.
1 day ago
I’ve worked with Leo Lopez for over five years, and he’s been an essential advisor for my business. He’s a true expert in BPO consulting and consistently brings the kind of insight, experience, and perspective that actually moves things forward. Leo has a rare combination of professionalism and real-world understanding, and I’ve come to rely on his guidance more than I probably should admit. If you need someone who knows what they’re doing and can help you make smart decisions, he’s the guy.
Credentials
Background Check
Leonardo Lopez