FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer both remote and in person consultations for our customers convenience. All of our projects are custom-nothing is off the rack-everything is made to your exact window specifications so we will gladly prepare a customized quote for you. With that said, we can generally provide you with some upfront pricing. We are typically at least 30% less than our competitors
- What is your typical process for working with a new customer?
First order of business is to listen to our clients' objective. We want to understand what their needs and ideas are so that we can help guide them through the process and make selections that will work for them based on what they want and need. We will help make selections, measure and quote the project for them.
- What education and/or training do you have that relates to your work?
Our designers have been in the window treatment field for many, many years and regularly attend re-certifcation courses with our vendors. We do specialize in all types of window treatments, and we also offer custom closet and garage solutions. Both are very detailed products and can be with so many variables that differ between products and manufacturers as well as each unique installation. We have the experience to guide you through every detail!