FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge flat rates, not hourly, so you always know the cost upfront. Optional add-ons (oven, fridge, baseboards, windows, laundry, etc.) are available for a small additional fee. We require a small deposit to secure your booking, and we also offer discounts for recurring cleanings.
- What is your typical process for working with a new customer?
We start by discussing your needs and priorities, then provide a clear flat-rate estimate. Once booked, we confirm your appointment, arrive on time with all supplies, and complete a walkthrough to make sure you’re satisfied before we leave.
- What education and/or training do you have that relates to your work?
Our team is trained in residential, post-construction, and commercial cleaning best practices. We stay updated on California labor and safety standards.