Ricardo R. Office Equipment Repair

Ricardo is a person that you can rely on his; a) work quality, b) Professionalism, c) Responsiveness , d) value and d) punctuality. The most important of all, he knows what he is doing. He took care all issues that I had with my HP Laser printer. I will ask his services again and again with no second thoughts. Good job and outstanding work thanks

I had color laser printer with a jam problem; the jam actually does not exist. I was extremely happy to have had Ricardo diagnose the problem (it was not a sensor problem) and fix the problem. I was on the brink of tossing the printer away, and online technical support was useless. Ricardo fixed it with minimal cost and quick turnaround, and brought it back to life, saving the cost of buying a new printer and all the toner cartridges (unopened) I would have had to dispose of. On top of all that Ricardo is a wonderful person to communicate and work with. Prompt, courteous, timely, low cost. Kudos!

Called to let me know he was detained in traffic. Explained that printer was not worth investing the money for repair, why the value was not there, and suggested I purchase a new one. I highly recommend him for your printer repair.

He was able to determine that my new printer was defective. I had spent many hours trying to get it to work. He recommended returning it and getting a laser printer. My laser printer works very well. Ricardo was very helpful.

I spoke with Ricardo by phone, he gave me several suggestions as to how to fix my printer software problem, and the first one worked. I am extremely appreciative of his willingness to address my problem over the phone and without an appointment.