FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing designed to support our locally and privately owned business. Our goal is to serve and strengthen our communities and surrounding areas while providing great value to our customers. Every purchase helps us continue making a positive impact where it matters most.
- What is your typical process for working with a new customer?
We begin by setting up a customer profile with the help of our friendly and supportive office staff. This helps us understand your specific needs and make sure we communicate smoothly. Once everything is set, we schedule a time to send out our professional, experienced technicians who will get the job done efficiently and with care. From start to finish, we're here to provide reliable service that will help and support you.
- What education and/or training do you have that relates to your work?
All of our technicians are NATE-certified (North American Technician Excellence), which means they’ve passed rigorous testing and training to ensure they meet the highest industry standards. This certification reflects their knowledge, skill, and commitment to providing top-quality service on every job.