Q. Describe the most common types of jobs you do for your clients.
A. Fuel Injector cleaning.
Fuel Injector Testing and Flowing
Fuel Injector sales
Answering questions about fuel injectors
Q. What advice do you have for a customer looking to hire a provider like you?
A. Ask questions:
What kind of results can I expect from your service?
How long will it take?
What is the best and worst case results.
If my injectors wont clean up, what are my options?
Do you get good results from this style of injector?
If my injectors test to be ok, do you have an idea what else could be causing my problem?
Tell us why you think your fuel injectors could be in need of cleaning.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. I don't know if I would call it a secret but I feel the way to getting a long and useful life out of your car or truck is to keep the filters and fluids changed. I would service some parts of my vehicle far more often then the factory service recommends. Transmission and cooling systems are almost always in need of service. If you don't do your own work and need a shop to have your vehicle serviced at, just let me know what part of town you live or work in and i would be glad to refer you to a shop. I provide my service to many quality auto repair shops.
Q. What questions should a consumer ask to hire the right service professional?
A. I would ask:
How long have you been performing fuel injector cleaning?
Why should I have my fuel injectors cleaned instead of just purchasing new fuel injectors?
What kind of result's can I expect from your fuel injector cleaning?
How can I prevent my fuel injectors from getting dirty?
What other things might I do to help my vehicle run better?
Q. What important information should buyers have thought through before seeking you out?
A. One of the important things that a client should think about is why they think there fuel injectors need to be serviced, Did they or someone else diagnose the faulty fuel injector?
Q. Why does your work stand out from others who do what you do?
A. I can not say that my work stands out above other fuel injector service company's.I can say that I believe we are one of the top shops in our field, but we was not born with this knowledge and skill. I do from time to time talk with my competitors about problems that they or I am having with a fuel injector. It is never good to bash the competition, especially if you don't have all the details to the story.
Q. What do you like most about your job?
A. Meeting the clients and being able to fix there problems. I really like what we do and I learn something new all the time.
Q. What questions do customers most commonly ask you? What's your answer?
A. How much to fix my fuel injectors? I tell them the price and they respond by saying WOW it would cost me more for one new fuel injector then what you are charging me to clean a whole set of fuel injectors.
Do you know you look like Jim Carey in Me Myself and Irene? Yes i have heard it before.
Q. Do you have a favorite story from your work?
A. Well there was the time Elvis came in to get some fuel injectors cleaned. He taught me how to make a peanut butter and banana sandwich.
Q. What do you wish customers knew about you or your profession?
A. I wish they new that cleaning fuel injectors wasn't like washing dishes. Some times they have to be cleaned over and over before they are correct.
Q. How did you decide to get in your line of work?
A. We opened a auto and diesel repair shop. We new dirty fuel injectors were a big part of why some vehicles did not run properly. We new we had to be able to service our customers fuel injectors and not have to send them out of town to be serviced. That led to us servicing injectors for other shops, do it your selfers, race teams and government agencies. We have serviced injectors for shops as far away as England.
Q. Tell us about a recent job you did that you are particularly proud of.
A. Well lets see if this works. I serviced injectors for a repair shop and after they installed them they worked great, it came in not running. When the car left the shop it ran great but after a half of a day the car started to misfire. Talking with the shop owner we thought maybe for the first time my service may have failed , even though it ran great for half a day. More investigation, the shop owner drained the fuel from the tank and found the fuel was contaminated with what appeared to be syrup. Well looks like my injectors were not at fault but the complete fuel system including the tank and injectors had to be re cleaned.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. People like us that perform fuel injector cleaning are constantly learning. from the injectors that we clean to talking with our customers and tech's from other shops. Feed back is very important.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Here is one of the latest developments. The new gas that the government is forcing on us is really hurting our fuel systems. Customers and shops are bringing me injectors from newer cars with less miles then I have seen in years past.They are not failing do to the quality of the fuel injector.