FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free, no-obligation estimates with transparent, itemized pricing — no hidden fees. A deposit is required to begin work, with the remaining balance due upon project milestones or completion. Any changes after work begins will be priced and approved through a formal change order. Permit or inspection fees, if required, are billed separately at cost. We accept major credit cards, checks, Zelle, and bank transfers. Ask us about current seasonal discounts or loyalty offers for returning customers.
- What is your typical process for working with a new customer?
ur Process: What to Expect When You Work With Us Initial Contact & Consultation We start with a phone call or site visit to understand your goals, timeline, and budget. This helps us learn about your project and provide guidance from day one. Free Estimate After the consultation, we provide a detailed, itemized estimate outlining scope of work, materials, labor, and expected timeline. Agreement & Scheduling Once you approve the estimate, we sign a service agreement and schedule your project. A deposit is typically collected at this stage to secure your spot and order materials. Project Execution Our experienced team begins work as scheduled, keeping the site clean and safe. We communicate regularly and are available for any questions or updates along the way. Quality Check & Completion Once work is complete, we walk the project with you to ensure everything meets your expectations. Final payment is collected after approval. Follow-Up We stand by our work. We follow up to make sure you're satisfied and offer support for any post-project questions or warranty concerns.
- What education and/or training do you have that relates to your work?
Education & Training Our team at SL Services Inc. brings years of hands-on experience and specialized training in residential and commercial remodeling. We have backgrounds in construction management, general contracting, and code compliance, with continued education in industry best practices, safety standards (OSHA), and energy-efficient building. We stay current with city permit regulations and building codes, ensuring every project is done right, the first time. Our skilled technicians are also trained in the latest tools, materials, and remodeling techniques to deliver high-quality, lasting results.