- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free inspections and affordable reasonable pricing. Pricing varies on type of services requesting. We estimate our work based the amount of affected areas and extent of affected materials that needs to get removed. Normally we go through insurance on most home and businesses and we bill directly as we are a preferred vendor for all insurance company. Our team works directly with your insurance company for all repairs so you don’t have to. We are a preferred vendor for most insurance companies, allowing us immediate work approvals
- What is your typical process for working with a new customer?
Our specialists arrive on site. You explain the situation and tell us what happened. We conduct a comprehensive analysis to assesses the damage with tools such as thermal imaging and water meters We put together a plan to restore your property to its original condition. With our state-of-the-art technology, we can also submit immediate insurance claims on your behalf Our team works directly with your insurance company for all repairs so you don’t have to. We are a preferred vendor for most insurance companies, allowing us immediate work approvals
- What education and/or training do you have that relates to your work?
IICRC Certification Industry standards recommend that IICRC Certification be maintained by all restoration professionals. The IICRC Certification shows that DryCare Restoration Inc. is a professional company operating in accordance of the highest inspection, cleaning, and restoration standards. Any DryCare professional working on your property will be happy to display their IICRC Certificate to you. Contractors State License Board Certificate The Contractors State License Board Certificate demonstrates that DryCare Restoration Inc. has been found to meet the highest state mandated standards in the field of home restoration on behalf of the state of California, assuring you that we will provide you with a safe and properly restored property, while eliminating additional damage and helping prevent future damage from occurring. Best of 2015 and 2016 Certificate Awards In 2015 and 2016, DryCare Restoration Inc. was honored to receive the Best of Burbank Award the city of Burbank in the Water Damage Restoration category. We accepted these awards with great pride, as we strive to serve and help all damaged property owners through the difficult process of restoring their home or business they know so well and care for so deeply.