FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At IA Synthetic, we provide transparent, custom pricing based on your home's size and specific cleaning needs, so you never have to worry about hidden fees. Every quote includes all premium cleaning supplies and equipment required to make your space shine. For customers looking to maintain a consistently spotless home, we also offer special discounted rates for recurring weekly, bi-weekly, and monthly cleaning schedules.
- What is your typical process for working with a new customer?
When you first reach out to IA Synthetic, we start with a brief consultation to understand your home's unique layout and your specific cleaning priorities. Based on that conversation, we provide a clear, customized quote and work with your schedule to find the perfect time for your first service. On the day of the appointment, our professional team arrives fully equipped with premium supplies to deliver a meticulous, top-to-bottom clean. After the job is complete, we check in to ensure you are completely satisfied with the results and to discuss any ongoing maintenance schedules that might fit your lifestyle.
- What education and/or training do you have that relates to your work?
Our foundation at IA Synthetic comes from extensive, hands-on professional experience and continuous industry education. We train strictly on proper sanitation protocols, delicate surface care, and the effective use of premium cleaning supplies. We regularly update our methods to incorporate the best practices in residential cleaning, ensuring every home we service receives safe, top-tier care.