FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on which unit you choose, how long you need it, and how far we travel. The fastest way to get an exact number is the quote builder at luviesbouncehouse.com, which calculates your delivery fee automatically in about 60 seconds. Delivery, professional setup, and takedown are always included, so there are no surprise add-ons on party day.
- What is your typical process for working with a new customer?
We start by confirming your date, your city, and the surface we will set up on (grass, turf, or concrete). Then we send a quote with everything included. A deposit holds your date. We deliver, set up, and properly anchor the unit before your party starts, then come back after to take it down. Weekends book up 2 to 3 weeks out, so earlier is better.
- What education and/or training do you have that relates to your work?
We have completed hundreds of setups across Riverside and Orange County since 2023. Our team is trained on safe anchoring for every surface type, and we are fully licensed and insured, with certificates of insurance available for parks, venues, schools, and HOAs. Every unit is cleaned and sanitized after every single rental, not just between weekends.