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A2Z Water Heaters
A2Z Water Heaters

A2Z Water Heaters

Offers remote services
Discounts available
Offers remote services
Discounts available
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Introduction: A2Z specializes in repairing and replacing tank water heaters. Who is A2Z? I am. When you call A2Z, you get me, the contractor and owner. When you request a bid from A2Z... again... me. And finally when you hire A2Z.... who installs or repairs your water heater? I do. I am available to answer all of your questions and assist you any way I can. I am passionate about tank waters heaters and obsessive about making sure your tank water heater is not only up to the minimum code requirements, but I go beyond the minimums. When you hire A2Z, you benefit from my multiple contractor licenses. Unlike a contractor who has strictly a plumbing license, my painting and general contracting licenses enable me to do repair the damage caused by your water heater not just replace your water heater. Call today for your free estimate. I am here for you. I have extended my open hours to make myself more available for you. Feel free to check out more reviews on Google Maps. NOTE #1: We do not install or repair tankless water heaters and we do not repair hybrid water heaters. NOTE#2: Thumbtack does not provide contact information to the contractors so please be sure to provide your contact information when requesting an appointment with us. Thank you and we look forward to working with you.
Overview

Hired 6 times

Background checked

License verified

1 employee

16 years in business

Payment methods

Cash, Check, Credit card, PayPal, Zelle

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

10 reviews

5
90%
4
10%
3
0%
2
0%
1
0%

Read reviews that mention:


Joyce W.

Water Heater Repair or Maintenance

A2Z Water Heaters, or Fred was very prompt and responsive. Was very professional and personable. He and crew were able to answer all of our questions. The workmanship was total quality and they delivered as promised.
A2Z Water Heaters's reply
Thank you Joyce for your very kind words. Quality, Professionalism and being personable is always our goal and we are thrilled to have served you. Should you have any additional questions, do not hesitate to call me personally. I am always happy to answer questions. ~Fred
Feb 10, 2021
·
Verified
George K.

Water Heater Repair or Maintenance

A very responsive company and tried to the best of their ability to fix my problem. Unfortunately the Rheem manufacturing company would not support the repairman with a diagnosis of this hybrid model water heater.
A2Z Water Heaters's reply
Thank you George for taking the time to write a review. We are sorry that we were unable to resolve your water heater issue. A2Z Water Heaters repairs and installs standard electric and gas tank water heaters. We do not install or repair tankless water heaters nor do we repair hybrid water heaters. Yours was a hybrid. We did try to help you by offering suggestions and checked to be sure your water heater was getting power. This was done as a favor. We did not charge you for our time because we stated as soon as we arrived that we do not service hybrid water heaters and therefore we could not accept the job. Our goal is always to provide 5-star service to every person equally whether we do the job or not. We have learned a valuable lesson here on Thumbtack. Moving forward, we will not set appointments via the Thumbtack’s on-line messaging system. What we like about Thumbtack is that they protect the customer by not providing contact information to the contractors. It is up to the customer to provide their own contact information. We have used other lead generating systems where customers are inundated with phone calls which is frustrating for both the customers and the contractors. However, had I spoken with you George, I would have known your water heater was a hybrid and we would not have set an appointment. While a 4-star review is a very good review, it is devastating to us because it is in our nature to only provide the best possible service to everyone… even those we don’t work for. We are saddened that we did not make you feel that we had provided you with 5-star service. ~Fred
Feb 24, 2021
·
Verified
LAUREDA P.

Water Heater Repair or Maintenance

Didn't hesitate to come and he fixed the problem in a timely manner ,was very pleasant and professional. loved his personality, great work ,I really appreciated him coming at the time he did because it was an emergency. I thank him for his services and I would recommend him to all of my friends and family
A2Z Water Heaters's reply
I truly understand the panic of "no hot water." I have been there myself several times. It's amazing how "in hot water I am" when my family does not have hot water. I am glad I was able to help you so quickly and get you back in hot water. Remember A2Z Water Heaters when it's time to replace your water heater. We are here for you. ~Fred
Jan 31, 2021
·
Verified
Suzanne C.

My water heater was over 20 yrs old so I decided to be proactive and replace it before it broke down. Fred responded immediately to my request for an estimate and scheduled an appointment for the next day. He did a thorough inspection and provided a detailed estimate of all parts and labor required and answered all of my questions. His estimate was very competitive and when I made the decision to go with them on a Sat. afternoon they were there bright and early Monday morning. All the work was completed quickly and they took the time to answer my questions and give me a quick tutorial on how to relight the pilot light. They took care of scheduling the required inspection by the city and the inspector signed off immediately and complimented their work. They exceeded my expectations and provided excellent customer service.
A2Z Water Heaters's reply
Thank you Suzanne for such kind words. We are delighted that we were able to help you with your water heater needs. You were extremely wise to take a proactive approach to your 20 year old water heater. By replacing it before it broke saved you money and hassle. It is so much easier on the customer be only have to be without hot water at a "scheduled" time. We are thrilled that we were able to "keep you in hot water!" Thank you for allowing us to serve you Suzanne. ~Fred
Jan 28, 2021
Gary W.

Fred was very polite and answered all my questions. He was professional and prices were comparable to others. I would not hesitate to hire him again or recommend him to friends and family. Thank you!
A2Z Water Heaters's reply
Thank you Gary for your kinds words. Questions are always welcome. Questions mean the customer is involved in the process which is what makes me love what I do even more. Talking about water heaters is my passion so when you ask questions... well ... I love it! Call anytime! ~Fred
Mar 9, 2021
Credentials
License

License Type: C36 – Plumbing Contractor (CA)

License

License Type: C33 - Painting and Decorating (CA)

Background Check

Fred Ford

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Upgrade your warranty from 6 years to 10 years for $100.00 with your new water heater installation. This is a 50% discount.

  • What is your typical process for working with a new customer?

    An appointment is set to come look at the job and provide an estimate at that time. If the estimate is accepted and the contract is signed, we can usually install it the same day.

  • What education and/or training do you have that relates to your work?

    Over 10 years of experience. Licensed by the Contractors State License Board.

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