FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What do you charge? 20% of short-term accommodation fare. 15% floor on true furnished monthly. $500 onboarding, withheld from the first payout — not a surprise invoice. We do not optimize our percentage at the expense of what you take home.
- What is your typical process for working with a new customer?
What does full-service actually include? Listing and photography, pricing, Airbnb / VRBO / Booking.com / Google / direct, guest screening and 24/7 support, cleaning and maintenance coordination, restocking, compliance, owner reporting. You are not opening a ticket with a call center.
- What education and/or training do you have that relates to your work?
Who do I actually talk to? A small senior team. Mike Corrales founded Allura in 2013. You will know who is in your home and feel secure that it's protected. This is boutique management, not a queue.