FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our diagnostic fee is $125. The diagnostic visit is used to identify the problem. Repair options and pricing depend on what the diagnosis finds, and we explain the next steps before additional work proceeds.
- What is your typical process for working with a new customer?
We start by confirming the appliance type, the problem you are experiencing, your location, and our availability directly with you. During the visit, we perform a careful diagnosis and clearly explain what we find before discussing repair options and next steps.
- How did you get started doing this type of work?
Fix619 was founded in San Diego in 2026. Our focus is simple: careful appliance diagnostics, clear communication, and helping local customers understand what is happening with their appliance.