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Silicon Valley Comfort
Silicon Valley Comfort

Silicon Valley Comfort

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Scheduling
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Introduction
When advising homeowners regarding the HVAC equipment that will meet their specific comfort and efficiency needs for their home, we start with the building science. We look to address the crucial issues of mechanical design rather than pitch sales of the newest or most innovatively advanced HVAC systems, in the hope that it will satisfy your indoor air quality and comfort criteria.
Overview

Background checked

1 employee

8 years in business

Business hours

Sun5:00 pm - 11:59 pmMon5:00 pm - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Samsung Pay, Square cash app, Stripe, and Zelle.

Social media

Facebook, Instagram, Twitter

Services offered
A/C services needed

Repair

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

125 photos

Projects and media

125 photos

Reviews
Exceptional 5.0

15 reviews

5
100%
4
0%
3
0%
2
0%
1
0%


pro avatar
Past Customer
Nov 13, 2017
·

From Google

From Google

John and team installed an AC coil and condenser unit to an existing heating system. They took their time to assess the existing system and provided the best quote with various options for the installation, they provided a detailed quote based on the work that was required. We had a situation where the new AC unit had a coolant leak (when unboxing), John was genuinely concerned that a brand-new unit shouldn't be installed when there was a leak. He took the time to take the unit back to the supplier to swap it out for a new one. This showed honesty and customer care that most installers would not show, yes it took an extra day to install, but I had the peace of mind that the unit going in was not going to experience any issues once installed.The installation job was clean and made improvements to the existing heating system to allow both systems to work efficiently. I would recommend Silicon Valley Comfort for future work.
Silicon Valley Comfort's reply
Very kind words. Thanks Ajay. If there were a section for us to post a "customer" review, Nina and I would also have alot of great things to say. Definitely a 5 Star's from Silicon Valley Comfort LLC to your Team/ Family. Couldn't ask for a cooler and or more patient customer to work for.
pro avatar
Past Customer
Oct 14, 2018
·

From Google

From Google

Please note, I do not write reviews...and I just had to write one for Silicon Valley Comfort. I called SVC on a Saturday night at around 9:15 PM and he was at my door by 10:30 PM. He stayed until 11:50 PM and had me back up and running by the time he left. And no, I did not mistake my AMs and PMs. SVC provides 24/7 service. He did not rush through any of the work and was extremely thorough - ensuring he checked every possibility so that he made sure the problem was fixed. My husband travels a lot so when something goes wrong, I am at a loss as I have two kids and trying to make service appointments is a nightmare (cause either we have to sit at home for hours waiting for someone to come or they are screaming and I can't even talk to the person). So having SVC provide a service in the evening when my kids were none the wiser was wonderful. Price wise...I thought for sure it was going to be expensive for not only a weekend call but an evening call, but he was so reasonable...I actually wanted to pay him more as I felt he did an amazing job and was charging hardly anything. Definitely would use SVC again and recommend SVC to anyone.
pro avatar
Past Customer
Nov 6, 2018
·

From Google

From Google

pro avatar
Past Customer
Nov 20, 2018
·

From Google

From Google

This review is different because John never set foot in our house and solved our problem. Speaks volumes about his passion and genuineness. Having talked to multiple HVAC specialists and many more who did not return our calls, John was available on our first call. He listened to the issue patiently, asked me the right questions and explained what may be going wrong. That led us into researching more and to take a peak ourselves if it was worth his time to come and fix it. In the process, we discovered the source of bad smell from the furnace (sparing the details here). Ultimately our problem was fixed but I still decided to leave a recommendation for his knowledge, eagerness to help, (he knew we didn't have heat) diagnose and fix the situation. Everyone else suggested replacing the unit instead of fixing a working unit. I did promise him Ill call him first, if we ever needed HVAC services in future.
pro avatar
Past Customer
Jan 2, 2019
·

From Google

From Google

Recently we had to replace HVAC system in our house. This is a very expensive project, I have invested a lot of time educating myself about basics and state of the art of HVAC systems, read a lot of articles on how to approach this project. One of the main learnings was that the most important thing is to pick a trustable certified contractor. When I started looking for one, I have quickly realized that I knew more about modern HVAC systems then the contractors I contacted, I could not trust such a project to those. Finally, I have contacted John and it became immediatelly obvious that he is a real enthusiast of HVAC systems, he was the right person for the job. When Nina and John started the work I was impressed with the level of their professionalism and attention to smallest details. These guys did not try to cut any corners, cared a lot about our long term health and were trying to make sure the system will be safe and efficient. John is also a very gifted craftsman, to increase efficiency of the system he created an extra duct to the second floor and constructed everything from raw materials himself. At the end we were very happy with the system, it was elegant and efficient. We have also become friends with Nina and John, they are really nice and honest people!
Silicon Valley Comfort's reply
Thank you so much for your hospitality Val. You guys were awesome to work for. I'm so happy that we had the pleasure to install the evolution system in your home, you picked out the best equipment and it was fun to install. We wish all of our customers were as cool as you and your family. We already totally miss you guys. And we'll be seeing you soon for your first preventive maintenance visit. This has been a cold winter, I'm stoked that the furnace is running well and efficiently. Thanks again so much to you and your family Val.
Credentials
Background Check

John Towner

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