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Facilities Plumbing and Drain

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About
What sets us aside from our competition is a guaranteed 4-year workmanship warranty on all repairs and installations. We take pride in our work and will always recommend the best quality, most cost-efficient options, resulting in substantial cost reduction in the long run.
Overview

Hired 55 times

Serves San Lorenzo, CA

Background checked

10 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

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2024

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2023

Credentials

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This pro hasn’t verified a license with us yet.

Background checked

Passed by Robert Ngo on Mar 4, 2023.

Services offered
Type of sump pump
Project type

Install sump pump

Replace existing sump pump

Repair existing sump pump

Is there flooding?

Yes

Projects and media

51 photos

Projects and media

51 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

20 reviews

5

85%

4

15%

3

0%

2

0%

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Read reviews that mention:


pro avatar
Shiran M.

Dec 15, 2023

Hired on Thumbtack

I needed to replace two sump pumps, Robert came in the same day to inspect and give an offer. They came after two days to the work, replacing the pumps and also install new pipes . Very satisfied with the work and the overall service. I have another project that very likely Ill use their services again

Details: Repair existing sump pump • Other type of sump pump • No, the building is not currently flooded • Residential

Sump Pump Installation or Replacement
pro avatar
Mengqing W.

Mar 10, 2024

Hired on Thumbtack

My home has water trapped in crawl space, after I called Robert, he explained to me the scope of work in detail and kindly arranged team to install the sump pump for my house during the weekend within 3 days. The team completed the job with high quality and cleaned everything up after the job is done. We are very satisfied with the project. Thank you Robert and team rescuing our home.

Details: Install new or backup sump pump • Submersible pump located inside basin • Yes, the building is currently flooded • Residential

Sump Pump Installation or Replacement
pro avatar
David F.

Feb 16, 2024

Hired on Thumbtack

Robert made time to meet with us about our downstairs flooding issue on a Sunday, proposed a viable solution and estimate, and was able to schedule the work in just over a week. (Guys like Robert are very busy during the rainy season.) The guys who did the job were capable, efficient and knowledgeable. We recommend Facilities Plumbing for your sump pump installation without reservation.

Details: Install new or backup sump pump • Pump recommended by the professional • Yes, the building is currently flooded • Residential

Sump Pump Installation or Replacement
pro avatar
Nhi T.

Sep 6, 2023

Hired on Thumbtack

Robert and his team replaced my water heater the same day I called- it was a holiday too. He responds quickly and communicated well from the beginning. He was patient with all my questions. I am a happy customer with hot showers again. Thanks Robert and team!

Details: Repair • No hot water • Gas tank • Bradford White • Outside • House

Water Heater Repair or Maintenance
pro avatar
Gene T.

May 22, 2023

Hired on Thumbtack

Details: Yes, the location has an existing heater • I'm flexible • Bradford White • Garage • House

Water Heater Installation or Replacement
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