FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For most projects, I can offer fixed price quotes after a free initial strategy session with the client. This way there won't be any no surprises concerning the invoice. If additional needs or changes come up during the project any costs that may arise would be discussed with the client BEFORE they occur.
- What is your typical process for working with a new customer?
I offer a complimentary strategy session in which we discuss details and scope of a project. The client will get valuable information about the process of finding an authentical corporate design for print and digital marketing. After that, I provide a detailed estimate with a project scope, a timeframe, and a payment plan. If the client accepts the quote a demo web space will be set up in order to show project progress and keep the client on top of the development. I create one or more design drafts and show them to the client. The client will decide which design approach we are going to refine and submits his alteration requests. These 2 steps are going to be a loop until the client is absolutely happy with the design. Next step will be the production of the print objects and/or website. After the client accepts the results the website will be published and/or the designed files will be handed. The client will become the owner of the design with all rights to use it as wished.
- What education and/or training do you have that relates to your work?
After my BS in computer science, I started a career in the IT business. Some years ago I founded my own communication agency with branches for computer support, marketing, and corporate design. My education includes classes in art and design and intensive training of the world leading creative software like PhotoShop, Illustrator and Indesign.