FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While we do offer package deals, we often times like to provide custom quotes to ensure you only pay for what you need.
- What advice would you give a customer looking to hire a provider in your area of work?
Ensure that the provider guarantees ADA compliance for the website, specifically WCAG 2.2 AAA. If you are not ADA compliant, you are at SEVERELY HIGH risk of lawsuit from the Department of Justice. Also, come prepared with a list of features and/or questions you may have, along with the softwares you are currently using (if any).
- What questions should customers think through before talking to professionals about their project?
Is it ADA compliant? What softwares will you use? What do I have to pay for out of pocket? How did you get to that price? Can I get all this in writing? Can I add my own terms/conditions to the contract? What if I cannot afford that package/price?