FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Moore Home Services, we’re committed to offering transparent, affordable pricing with no hidden costs. Customers can take advantage of our special discounts, seasonal coupons, and flexible financing options on a wide range of services. We regularly offer promotional pricing—like $68 tune-ups and $69 repair diagnostics—with a No-Breakdown Guarantee. Plus, if you proceed with the repair, the diagnostic fee is waived. There are no service call fees and no dispatch fees—ever. For equipment installations, we offer zero payments and zero interest for 12 months, and pricing as low as $14/month for sump pumps, $69/month for tankless water heaters, and more. We also provide free proposals on many installation services. Every job is backed by our 100% satisfaction guarantee, ensuring you get quality service without surprise charges.
- What is your typical process for working with a new customer?
We believe in earning the trust of our customers through 100% HONESTY. If a simple repair is what’s best for the customer, it’s absolutely what’s best for the company. We’re on the same side as the homeowner — we have the same objective and the same goals. At Moore Home Services we only have ONE thing on our minds — your happiness.
- What education and/or training do you have that relates to your work?
Moore’s Diamond Certified service technicians are dedicated to making your living environment more comfortable and energy-efficient by offering education and expertise in all aspects of total home comfort.