If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, we're Tidy Plumbing Inc. - your local, licensed, and clean plumbing experts serving the San Francisco Bay Area.
We specialize in fast, high quality, plumbing services with a focus on water heater replacements, leak repairs, drain cleaning, fixture installations, and remodel rough-ins. Whether you're dealing with a plumbing emergency or planning an upgrade, we show up on time, treat your home with respect, and get the job done right.
Why customers choose Tidy Plumbing:
💧 Clean and courteous service
🧰 Licensed and insured professionals
🚿 Experts in tankless water heater installs
⏰ 24/7 Services to suit your schedule
⭐️ 5-Star Service for every job
We believe plumbing should be done with precision, professionalism, and pride. Let us know what you need - we're here to help.
Let's get started - reach out today to schedule your service.
Overview
Current Top Pro
Hired 14 times
Serves Sausalito, CA
Background checked
License verified
2 employees
2 years in business
Business hours
Sun6:00 am - 9:00 pmMon6:00 am - 9:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
C36 – Plumbing Contractor
License state: CA
Background checked
Passed by Denise Fafette on Jun 3, 2025.
Services offered
Project type
Pipe material
Copper
Iron
Steel
PVC or CPVC
Appliances to hook-up
Stove or oven
Outdoor BBQ or grill
Water heater or boiler
Furnace
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and punctuality.
Excellent 4.9
10 reviews
5
90%
4
10%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Cindy R.
4 weeks ago
•
Hired on Thumbtack
Had this team run a plumbing line in our backyard as part of our yard renovation. They did a good job and were punctual!
Details: Other pipe installation needs • Other pipe installation • House
Plumbing Pipe Installation or Replacement
Lynda C.
Jan 24, 2026
•
Hired on Thumbtack
From initial contact through completion, the team of Tidy Plumbing was responsive, provided clear communication about drain problem issues and approach, price was competitive with two others, handled change in scope fairly, was professional and conscientious. Took care of project without drama. Highly recommend Hossam as plumber and Denise in office.
Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • Leaking (problem area known) • Unpleasant odor • House
Plumbing Drain Repair
Jess O.
Jul 7, 2025
•
Hired on Thumbtack
Showed up on time and early too! Fixed the issue quickly! Thank you!
Details: No, repair is not urgent • Other issue • House
Plumbing Drain Repair
Arthur C.
Nov 30, 2025
•
Hired on Thumbtack
They are very responsive by phone, just call them directly. They don't seem to see initial project details you send through thumbtack, and ask questions that you've already provided, so just call them. It's unfortunate that it doesn't work through thumbtack, but once you're on the phone they're very nice. The plumber who came to help was very prompt and very kind. Unfortunately, our water heater is a tankless Rinnai and they require some licensed technician to call them to troubleshoot, and wouldn't talk to me directly (homeowner), which is why I needed Tidy Plumbing. The plumber installed the new parts to repair, but the water heater was still not working. He was hesitant to call Rinnai customer support to try to figure it out, and seemed like he was going to leave, but I told him this is what I needed him to do and what I'm paying for, so he did. He was happy that the customer supported answered quickly and walked him through the process of troubleshooting. The hesitancy is weird, but I get it. The plumber can't do anything without customer support, and customer support is something that takes awhile. But this is why I hired them, so I don't get why he didn't want to do it.
Anyway, things seemed to work but then I saw another issue, where our recirculation pump wasn't turning on now that the new PC board was installed. I looked online and at the manual and it seemed like a few final steps needed to be done that were not after installing the new board. Tidy was fast at getting the plumber to come out to finish the job, so I was very happy about that.
Again, he wasn't excited about calling customer support, and they walked him through the process. He did come to me saying that he tried everything they told him, and it still wasn't working so he didn't want to come back and work on it. It was kind of my problem at that point.
He was very nice, but wasn't eager to help. Because he was nice, I was able to reason it out that we hired them to finish the job, so he should finish the job. He told me to call him back in a couple of days to try to fix it and that's it.
So we still don't have a working solution, but at least he was nice.
I chalk this up as a Rinnai issue of not telling us exactly how to get the water heater reset after replacing the PC board, and removing a star because Tidy Plumbing couldn't do anything about it.
They aren't cheap, so I thought it would be worth it to not go through trouble and relying on them in finding a solution. But it's back on me now.
Details: Repair • Part malfunctioning • Gas tankless • Outside • House
Water Heater Repair or Maintenance
Malgorzata P.
Jul 11, 2025
•
Hired on Thumbtack
Tidy Plumbing was incredibly responsive to our request. Hossam arrived ahead of time and was quick to fix our problem with the clogged pipe. He also advised on how to avoid it in the future. The service was very professional and friendly, and the communication was excellent throughout the whole process. I would certainly recommend this company.
Details: Yes, repair is urgent • No, the building is not currently flooded • Drain issues • Sink • Condo or apartment
Plumbing Pipe Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
It's important for our plumbers to see the job in person to give the most accurate estimate. We waive a small service fee when customers approve the estimate for the job. Additionally, we offer discounts to seniors.
What is your typical process for working with a new customer?
We will contact you within 10 minutes of receiving a request for Service
Next, we will verify your information and gather any additional notes you have to share including the best time to schedule your service. When our plumber arrives, they will assess the issue, identify any additional issues and make a recommendation clearly explaining your choices and the costs. When you approve the estimate, the plumber can immediately start working. They will test the plumbing, clean up and review the work with you for your approval.
You can opt to receive text messages to see when your plumber is one their way, when they've arrived, view and approve the estimate, when the job is complete, and make your payments as well.
We hope you'll give us 5 stars for our work via text as well!
What education and/or training do you have that relates to your work?
C36 Plumber License with The Contractors State License Board (CSLB).
Lead Safety Renovator Certificate # R-I-73358-23-00863
OSHA Excavation Safety Training for Competent Persons #1355
