FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Unlike most residential remodeling companies, we are completely transparent with the pricing on our website. The pricing quoted lists "all-in" fees including permits and fees. They can vary based on chosen finishes, layout, etc but you will receive a full proposal after our consultation. We don't offer discounts but do throw you a little party at the end!
- What is your typical process for working with a new customer?
Having a team of strangers working in your home can be uncomfortable and challenging for you and your family, especially when you don’t know what to expect. At Premier Remodel, we keep you in the loop of everything that we do while we remodel your space. Besides having real-time updates of the changes happening in your home, our interior designer Gemma works with a professional organizer so that every detail of your home is planned accordingly and fits your lifestyle. She is also in charge of project management, so you can expect everything to be on schedule and flow seamlessly. We offer clear communication, have a great work ethic, and we’re willing to do whatever it takes to help you improve your life at home.
- What education and/or training do you have that relates to your work?
Our business name is new but our combined experience is over 30 years. Nick has been in the construction industry since he was 18 starting out working with a flooring contractor. He then moved to gutters while attending college in Chico. After that, he started painting and remodeling homes with a couple of local companies in Santa Cruz. He started his own business in 2016 and became licensed in 2021. Gemma has been a business owner since age 24. She has always been into helping people find their beauty whether it was via her salon or by assisting friends and family design their own homes. She has moved several times in her life each time experimenting with her own aesthetic. She is a certified expert in color and is always continuing her education by regularly reading up on the latest and greatest in the design world.