- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined by considering the event type, guest count, and overall need of the client. We use our previous experience working with a particular event and apply it across the board. That being said, our pricing model is flexible and we are open to discussing the specific needs of each individual client so that we may create an estimate that best suits their event/needs. Outside of providing event staff we are also able to provide beverage displays, glassware , and portable bars for rent!
- What is your typical process for working with a new customer?
When working with a new client we first, like to get a full scope of their event needs, provide them a detailed outline of what we can provide, then we will get to work on sending them an estimate. Once payment is received we will begin staffing for their special event. After we secure staffing, we send out a detailed event brief to the client outlining all of the event details as well as who their staff member(s) will be. On the day of the event we will send a follow up email confirming the details previously mentioned in the brief. All of our staff members will communicate directly with their client when they're on their way and once they have arrived.
- What education and/or training do you have that relates to your work?
Moonlight Staffing Co. is run by twin sisters, one of which has a background in Production and Operations management for events such as the "Head In The Clouds" festival as well as for various venues such as Sofi Stadium and YouTube Theater. While the other has experience in Operations Management; opening retail locations for Alfred Tea and Susie Cakes, to name a couple. With this experience, they are able to effectively manage a large team of event captains, production staff, bartenders, servers, promotional models, and more. *All of Moonlight Staffing Co.'s bartenders are RBS Certified and the Servers all possess a valid Food Handlers license.