FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the type of service, number of hours, and travel distance. Most bookings have a 2-hour minimum, and we offer package pricing when you combine services like face painting, balloon twisting, bounce houses, or character appearances. We keep our pricing transparent—there are no hidden fees. Travel within our standard service area is included, but events outside that area may have a small travel fee. Holiday dates and high-demand weekends can have slightly higher rates due to limited availability. We occasionally offer discounts for weekday events, longer bookings, or larger packages. The best way to get an accurate quote is to send us your event details, and we’ll customize a package that fits your needs and budget.
- What is your typical process for working with a new customer?
Our process is simple and designed to make planning stress-free. First, you send us your event details (date, location, number of guests, and the services you’re interested in). We’ll respond with availability, pricing, and package options that fit your event. Once you’re ready to move forward, we secure your booking with a deposit and send a confirmation with all the details. As your event approaches, we’re available to answer questions and help finalize timing or any special requests. On the day of the event, our team arrives on time, fully prepared, and ready to set up and entertain. After the event, we handle breakdown quickly so you can relax and enjoy the rest of your day.
- What education and/or training do you have that relates to your work?
With over 32 years of experience specializing in children’s parties throughout Los Angeles and Orange County, our training comes from decades of hands-on work creating fun, safe, and memorable events for families. We’ve provided entertainment for thousands of kids’ birthdays, school events, and community celebrations. Our expertise is focused on the services we offer, including face painting, balloon twisting, bounce house rentals, pony rides, petting zoos, and character entertainment. Over the years, we’ve developed proven systems for keeping kids engaged, managing group flow, and ensuring each activity runs smoothly and safely. We’ve also trained our team to work specifically with children of all ages, making sure every interaction is friendly, patient, and professional. This real-world experience is what allows us to consistently deliver high-quality children’s party entertainment that parents can rely on.