FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the level of craftsmanship, materials, and attention to detail required for high-end finishes. Every project is custom, so costs vary depending on surface conditions, materials selected, design complexity, and timeline. We use premium products and proven application systems to ensure durability and a refined final result. We provide clear, itemized estimates upfront. There are no hidden fees. Discounts may be available for larger projects or combined services, and any additional costs are always discussed and approved before work begins.
- What is your typical process for working with a new customer?
We start with an initial consultation to understand the client’s vision, goals, and the space itself. This includes reviewing finishes, textures, color palettes, and functional needs. Next, we assess the surfaces, provide professional recommendations, and deliver a detailed proposal outlining scope, timeline, and materials. Once approved, we schedule the project, prepare the space carefully, and execute the work with constant quality control. We maintain open communication throughout the process and complete a final walkthrough to ensure every detail meets expectations.
- What education and/or training do you have that relates to your work?
Our team has specialized training in decorative and architectural finishes, including microcement systems, Venetian plaster techniques, lime-based products, epoxy flooring, and advanced painting methods. We stay current with modern materials, application standards, and manufacturer-certified systems to ensure both aesthetic excellence and long-term performance.