FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, competitive pricing with no hidden fees. To save you time, we also offer complimentary online estimates — simply send us photos or videos of your system, and our expertise ensures an accurate, professional assessment without the need for an on-site visit.
- What is your typical process for working with a new customer?
We begin with a brief consultation to understand your needs and assess your water quality. Depending on your preference, this can be done on-site or remotely using photos and videos. Once we have all the details, we provide a clear proposal outlining the best solutions for your situation. After your approval, our certified technicians complete the work efficiently, thoroughly test the system, and walk you through its operation and maintenance to ensure long-term performance.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience and specialized training in water treatment, installation, and maintenance. We are certified by leading manufacturers and stay up to date with the latest technologies and industry standards. This combination of expertise and ongoing education ensures that every project is completed to the highest level of quality and reliability.