FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer transparent, competitive pricing with no hidden fees. Most packages are quoted as a flat rate after I assess the scope of work during a free consultation or visit.
- What is your typical process for working with a new customer?
My process is designed to be smooth, transparent, and stress-free: 1. Initial Contact - You reach out via Thumbtack and I respond quickly (usually within same day). 2. Free consultation - We discuss your needs over the phone or schedule a no obligation visit. 3. Detailed Quote - I provide a written estimate with scope of work, timeline and price. 4. Agreement - Once approved, we schedule the work and i confirm all details. 5. Project Completion - I complete the work with daily updates (when applicable) clean up thoroughly, and walk you through everything. 6. Follow Up - I make sure you're 100% satisfied and available for any future needs. Communication is key -- you'll always know what's happening and when.