FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Bear Windows, we believe pricing should be clear, fair, and easy to understand. Every window we build is custom-measured to your home, so our pricing is based on the exact size, style, and energy-efficiency options you choose. We don’t use high-pressure sales tactics, hidden fees, or surprise add-ons. What we quote is what you get. Right now, we’re offering a 10-window special starting at $6,995 installed (up to 820 UI maximum width + height). Specialty windows and specialty glass options are available for an additional cost. It’s a great way to upgrade your home with high-quality, energy-efficient windows at a competitive price. We also offer seasonal promotions, volume discounts on larger projects, and flexible financing options to help make window replacement more affordable. Because we manufacture and install our own products, we’re able to keep costs competitive while still using premium materials and certified installers. If you ever have a question about pricing, we’re happy to walk you through every detail in plain English. Our goal isn’t to cut corners — it’s to provide long-lasting comfort, efficiency, and value for your home.
- What is your typical process for working with a new customer?
At Bear Windows, we keep the process simple, friendly, and stress-free. We start with a free, no-obligation in-home consultation where one of our team members takes measurements, listens to what you’re hoping to improve, and explains your options in plain English. No pressure, ever — just honest guidance. If you decide to move forward, we schedule a final hard measure to verify every opening to the quarter-inch. From there, your custom windows go into production. Because we manufacture our own products, you get consistent quality and faster turnaround times. When installation day arrives, our certified crew protects your home, removes the old windows, and installs your new ones using proper sealing and waterproofing methods. Most projects are completed in one day, depending on the size of the job. After installation, we walk you through everything, clean up thoroughly, and make sure you’re happy before we leave. If you ever need service down the road, you deal directly with us — no middlemen, no runaround. We stand behind our work for the long haul.
- What education and/or training do you have that relates to your work?
At Bear Windows, our team is trained and certified specifically in window manufacturing and installation. Our installers are OSI Certified, which means they’re trained in proper sealing, waterproofing, and building-code best practices. We also follow AAMA and NFRC guidelines to ensure every product meets strict energy-efficiency and performance standards. Beyond certifications, we go through ongoing factory and field training to stay current with California building codes, Title 24 requirements, and modern installation techniques. Because we actually manufacture our own windows, we understand the product from the inside out — not just how to install it. We believe real-world experience matters just as much as education. Our team has completed thousands of successful window and door replacements across Southern California, earning us a reputation for quality, consistency, and long-term performance. When you choose Bear Windows, you’re working with trained professionals who take pride in doing the job the right way.