- What should the customer know about your pricing (e.g., discounts, fees)?
i do but as we all know every job its diferent but i like to keep it reasonable
- What is your typical process for working with a new customer?
we meet in person , walk the area that needs to be work on. talk about their needs , help them choose or suggest the material wen they ask me to.and then give them a good reasonable quote
- What education and/or training do you have that relates to your work?
i have lots of hands on experience in the flooring industry along with a few certifications and more important its the past costumers recomendations and satisfaction of having done great work