FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the scope of work and the materials selected. We always start by designing to the customer’s budget to avoid surprises and keep the project on track. Prices may change if a client requests change orders during construction, but we communicate all updates clearly and get approval before moving forward. We also offer seasonal promotions on full backyard and pool projects.
- What is your typical process for working with a new customer?
- Initial Call: We learn about your goals, style, and budget. - On-Site Visit: We take measurements, photos, and review your vision. - Design Phase: We create a professional CAD plan and, if requested, 3D renderings. - Proposal: You receive a detailed scope of work and transparent pricing. - Construction: Once approved, we handle everything—permits, materials, scheduling, and build. - Final Walk-Through: We ensure all details meet your expectations. Our goal is to make the process smooth, clear, and enjoyable from start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained in landscape design, pool engineering, hardscape construction, grading/drainage, irrigation, and outdoor living layouts. We use professional CAD software and follow industry-standard building practices to ensure accurate designs and quality construction. Our crew leads and designers have years of hands-on experience creating modern outdoor spaces across Southern California.