FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work as your advocate with the insurance company and can bill them directly. We are competitively priced and use insurance industry software to provide the most accurate billing. We offer Senior Citizen/Veterans discount We can work with your deductible
- What is your typical process for working with a new customer?
Onsite technicians or office management will take you through your scope of work in detail on what type of service you're looking for. We are capable of emergency response times within 1 hour or appointments are available to be scheduled. We like to educate new clients on what they should expect from the service they are getting from us and the process involved from start to finish. We are more than happy to answer questions they might have.
- What education and/or training do you have that relates to your work?
IICRC - Institute of Inspection Cleaning and Restoration Certification NADCA - Nationals Air Duct Cleaners Association RIA - Restoration Industry Association