FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are not looking to be the cheapest option but the best option and our customers have consistently ranked us as a good value. For most standard jobs we quote fixed prices. For troubleshooting and custom jobs we give a range and keep customers updated if we think there will be any deviation from that price.
- What is your typical process for working with a new customer?
Regardless if it is a new customer or a customer I have done work for in the past, I do my best to give the customer an accurate estimate up front and discuss any possible issues that I think might arise and what the result of those issues might be.
- What education and/or training do you have that relates to your work?
I have been working in high-tech and information technology for most of my career. During school, I worked with my father who was a master electrician and ran his own electrical company.