FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free on-site inspections and provide upfront pricing before any work begins—no surprise charges. Our pricing is fair, transparent, and based on the scope of work. We also offer discounts for seniors, property managers, and repeat customers whenever available.
- What is your typical process for working with a new customer?
We start with a free inspection to understand the issue. Then we explain the problem clearly and provide options with upfront pricing. Once approved, we complete the work efficiently, clean up the area, and ensure everything is working properly before we leave. Our goal is simple: make the process easy and stress-free.
- What education and/or training do you have that relates to your work?
Our team has hands-on industry experience in residential and commercial plumbing, including leak detection, drain systems, water heaters, repipes, and advanced diagnostics. We stay current with plumbing codes, best practices, and safety standards to ensure every job is done correctly and professionally.