FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the type of lock, hardware, location, and scope of work. I provide clear pricing before starting whenever possible, and I always aim to offer fair and competitive rates with no unnecessary work.
- What is your typical process for working with a new customer?
First, I ask a few questions about the issue and, if possible, request photos of the lock or door. I then provide an estimate, confirm the location and timing, complete the work, and test everything to make sure the lock and door operate properly.
- What types of customers have you worked with?
I have worked with homeowners, renters, landlords, property managers, businesses, offices, and vehicle owners. I handle residential, commercial, and automotive locksmith needs, including lockouts, rekeying, lock replacement, repair, and installation.