FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very average priced as we don’t compete to be the cheapest or the most expensive but love working with clients budgets if they have a limitation to share and usually have multiple options to provide them.
- What is your typical process for working with a new customer?
Love getting to know customer, love knowing where they got their rug from, love to understand the home environment, also important to know if they have a budget they want us to work it.
- What education and/or training do you have that relates to your work?
I’m the only Certified Master Rug Cleaner in LA, I’m one of the very few Certified Color Restoration Specialists in the nation, My father who is second generation in the business is a Certified Rug Appraiser and a Certified Rug Specialist. I’m also a Certified Fiber Care Specialist.