If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Better Water, Better You.
At Kinetico by Basic Technology, we are dedicated to improving lives with better water. As an authorized Kinetico dealer, we provide high-performance, non-electric water softeners, whole-house filtration systems, and drinking water solutions designed to deliver the cleanest, safest, and most efficient water for your home and business.
Serving Los Angeles, Ventura, Santa Barbara, San Luis Obispo, and Miami-Dade Counties, our expert team is committed to helping you find the perfect water solution tailored to your needs. Whether you’re looking to eliminate hard water issues, remove contaminants, or improve overall water quality, we offer eco-friendly, innovative, and reliable systems to enhance your daily life.
Experience the Kinetico difference—because better water means better health, better home, and a better you.
Overview
Hired 1 time
Serves Van Nuys, CA
Background checked
10 employees
12 years in business
Business hours
Sun10:00 am - 5:00 pmMon10:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Check, Credit card, and Square cash app.
Services offered
Water treatment type
Property type
House
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Great 4.8
54 reviews
5
91%
4
4%
3
0%
2
2%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Wayne T.
Jan 29, 2025
•
From Google
I had a fantastic experience with Kinetico in Sherman Oaks. Edward, the team leader, was incredibly helpful in explaining how the Kinetico K5 Drinking WaterSystem and the Quad Softener-Filtration System work. His thorough knowledge and patience made the whole process easy to understand. The installation team was equally impressiveprofessional, efficient, and detail-oriented. They ensured the K5 and Quad systems were set up perfectly and left my home spotless. Im thrilled with the service and the quality of the systems.I highly recommend Edward and his team to anyone considering Kinetico. Thank you for a great experience! Please do it for Los Angeles.
Kinetico Water Systems By Basic Technology's reply
Thank you for your fantastic review! We’re so happy to hear that Edward and the team in Sherman Oaks provided such a seamless and professional experience. Ensuring that you fully understand your Kinetico K5 and Quad Softener-Filtration System is a top priority for us, and we’re thrilled that Edward’s expertise and patience made a difference.
It’s also great to hear that the installation team delivered top-notch service while keeping your home spotless! We truly appreciate your recommendation and are grateful to have you as part of the Kinetico family.
If you ever need anything, don’t hesitate to reach out. Enjoy your clean, high-quality water! 💧😊
Joe M.
Nov 26, 2024
•
From Google
Im so glad I decided to go with the Kinetico Quad systemits been a game-changer for my home! From the very beginning, the team at Kinetico Los Angeles made the entire process effortless. They took the time to understand my needs, patiently answered all my questions, and never once made me feel pressured.Since the system was installed, Ive noticed such a difference in the water quality. It tastes so clean and fresh, and even everyday things like showering and washing dishes feel better. I didnt realize how much of an impact high-quality water could make until nowits something you dont know you need until you have it!The Kinetico Los Angeles team really stands out. They were prompt, professional, and genuinely kind. They made sure everything was installed perfectly and even followed up to ensure I was happy. You can tell they truly care about their customers and take pride in their work.If youre thinking about improving your watersystem, I cant recommend the Kinetico Quad system and the Kinetico Los Angeles team enough. Its been one of the best decisions Ive made for my home, and I couldnt be happier!
Kinetico Water Systems By Basic Technology's reply
Thank you for your amazing review! We’re thrilled to hear that the Kinetico Quad system has been a game-changer for your home. Our team in Los Angeles takes great pride in delivering a seamless experience, and we’re so glad you felt supported every step of the way. Enjoy your fresh, high-quality water, and don’t hesitate to reach out if you ever need anything! 💧😊
john B.
Mar 2, 2025
•
From Google
Dan was exactly who we needed to fix out system. He was on time, had all the right parts and equipment to get us up and running again. He's fantastic!!!
Kinetico Water Systems By Basic Technology's reply
Thank you John for your kind words. Customer service is our number one priority.
Silva T.
Jun 4, 2025
•
Hired on Thumbtack
Communication was perfect. The quote was very reasonable. Roman came right on time and did an amazing job. I am more than happy with this company.
Details: I would like to discuss with the professional • House
Water Treatment System Installation or Replacement
Zachary J.
Oct 21, 2024
•
From Google
The Kinetico K5 Drinking System I recently purchased is more than just a water filterits peace of mind in a glass. Known for its high efficiency and customizability, it goes beyond essential filtration; it has multiple stages, including reverse osmosis, to deliver clean water that tastes fantastic. Its built to last, requiring minimal upkeep while consistently providing plenty of fresh water. I recommend it to anyone serious about the quality and safety of their drinking water, and the K5 is a wise, long-term investment.
Kinetico Water Systems By Basic Technology's reply
Thank you for your thoughtful review! We’re so happy to hear that the Kinetico K5 has given you both great-tasting water and peace of mind. Its efficiency, advanced filtration, and durability truly make it a smart investment. We appreciate your recommendation and are glad you’re enjoying the benefits of cleaner, safer water! 💧😊
Credentials
Background Check
Alisa Gerstein
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Kinetico by Basic Technology, we offer a range of water treatment solutions tailored to your specific needs. Our pricing varies based on the system selected, installation requirements, and any additional services. We provide free consultations to assess your water quality and recommend the best solution.
What is your typical process for working with a new customer?
At Kinetico by Basic Technology, we begin with a free virtual Zoom consultation to understand your water concerns, introduce you to Kinetico’s technology, and answer any questions you may have. If it’s a good fit, we schedule a site visit with one of our technicians to perform a water quality test using our digital lab and assess the physical installation requirements. From there, we finalize a detailed proposal, review your options with you, and schedule the installation. Our certified team handles everything from start to finish, and we provide ongoing support to ensure your system continues to perform at its best.
What education and/or training do you have that relates to your work?
Our team comprises certified water specialists trained in the latest water treatment technologies. As an authorized Kinetico dealer, we receive ongoing training to stay updated on product innovations and industry best practices. This ensures we provide our customers with expert advice and top-notch service .
