FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing can vary depending on the type and quality of water softener system being installed as well as installation costs. However, a water softener system will pay for itself in many ways. Soft water is easier on your pipes, plumbing fixtures, and your water-related appliances resulting in fewer repairs and related costs. Additionally, soft water requires less detergent to wash clothes and dishes. It also saves on the amount of shampoo and conditioners you use.
- What is your typical process for working with a new customer?
First, we will contact you to schedule your free water test. Next, we will help you choose a solution that best fits your needs. Then, we setup the installation at a time and day that is comfortable for you. The water softener installation will take about 5 -7 hours, mostly outside of your home. Your water will be shut off for about 1-2 hours and we will let you know in advance. When we finish, we will accept payment and provide you with receipts.
- What education and/or training do you have that relates to your work?
Our staff is trained by an Ecowater Headquarters specialist. They make sure our installation team meets their high standards and follows best practices. This process ensures that your water softener will function efficiently and reliably.