FAQs
- How did you get started doing this type of work?
Well, interesting enough... my husband got his contractors license 25 years ago. When we "fell" into replacing windows, he wasn't too happy... He wanted to build houses and do kitchen remodels. But, as it turned out, he actually liked to replace windows! He was happy not to oversee sub-contractors and have to worry about whether the kitchen cabinets were going to arrive on time. When we opened our store in 1997 with Anlin, we knew exactly when the windows would arrive and could coordinate our schedule for months at a time. At one time, just a few years ago, our customers had to wait 3 to 4 months to have their windows installed! When I would schedule the installation they were happy to wait the time to have OUR company installs their windows. Their typical response was "well, I've waited 30 years... what's a few more months". I tell you, we have the best customers!
- Describe a recent project you are fond of. How long did it take?
We installed some windows for a person in Hope Ranch. This person has used our company in the past. Well, he planned on selling the house after he remodeled it. When he put it on the market, everyone loved the new windows and asked him if he was planning on replacing the rest of them. Eventually he replaced all the windows and decided not to sell the house. Well, last year he had a non-solicited offer for 7.2 million dollars! HE SOLD IT... you don't come by that very often.
- What advice would you give a customer looking to hire a provider in your area of work?
Check the contractors state license board. Make sure your contractor is licensed, bonded and insured. Ask for references, addresses of houses you can drive by and see their work. Also, check with the Better Business Bureau.