- What should the customer know about your pricing (e.g., discounts, fees)?
We will beat any offer as long as it is "apples to apples"... some companies cut corners and use cheap materials or don't go the extra mile to provide high quality. We appreciate our veterans and elderly and therefore give 5%-10% discount depending on the project size
- What is your typical process for working with a new customer?
We first perform an inspection (if possible together with the homeowner), we measure the job site, take pics & videos, sit down and present it to the home owner. we then educate our customers on what materials we recommend to use and what exactly we do. we then go back to our office to work on an estimate and send it to the homeowner via email or text.