FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair pricing and rewarding our customers. We offer a 15% discount for military service members, veterans, and seniors, as well as a 10% discount for first-time customers. Our pricing is transparent with no hidden fees, and we always provide upfront estimates so you know exactly what to expect.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused. We start with a free consultation to understand your needs, whether it’s a repair, installation, or maintenance. We then provide a clear estimate and explain the best options for your situation. Once approved, we schedule a convenient time—often same-day service—and ensure the job is completed efficiently and professionally.
- What education and/or training do you have that relates to your work?
I have over 10 years of hands-on experience in the garage door and gate industry. I started by learning from my father, who built this business with a strong focus on quality and integrity. Over the years, I’ve undergone specialized training on modern garage door systems, safety protocols, and advanced repair techniques to ensure the best service for our customers.